Free shipping on orders above ₹999 · Authentic Kashmiri dry fruits
Free shipping on orders above ₹999 · Authentic Kashmiri dry fruits
Last Updated: 04th June 2026
Version: 1.0
Welcome to Valley Origin.
These Terms of Service ("Terms") govern your access to and use of the Valley Origin website, products, services, content, and related offerings operated by Prime Valley Enterprises ("Valley Origin", "we", "our", or "us").
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and all related policies published on our website.
If you do not agree to these Terms, you should not access or use our services.
Prime Valley Enterprises
2/246, Batwara
Srinagar, Jammu & Kashmir – 190004
India
Email: hello@valleyorigin.in
Phone: +91 95412 92447
By using our services, you represent and warrant that:
You are legally capable of entering into binding agreements under applicable law.
All information provided by you is accurate and complete.
You will use the website and services in compliance with applicable laws and regulations.
Valley Origin offers premium food and consumable products, including but not limited to:
Dry fruits
Nuts
Saffron
Honey
Tea
Spices
Gift boxes
Corporate hampers
Other products that may be introduced from time to time
Product availability may change without notice.
We reserve the right to discontinue, modify, restrict, or replace products at any time.
We strive to provide accurate product descriptions, images, and specifications.
However:
Product photographs are for illustrative purposes.
Packaging may change periodically.
Natural products may vary in color, size, texture, aroma, appearance, or taste.
Seasonal and agricultural variations may occur.
Such variations shall not be considered defects.
All prices displayed on the website are subject to change without prior notice.
Despite reasonable efforts, pricing errors, technical errors, tax calculation errors, currency conversion errors, or system inaccuracies may occasionally occur.
Valley Origin reserves the right to:
Correct any pricing error
Refuse or cancel affected orders
Issue refunds where necessary
Accepted payment methods may change from time to time.
Submission of an order does not constitute acceptance of that order.
Orders become accepted only after:
Payment verification
Fraud screening
Inventory confirmation
Internal review where necessary
Valley Origin reserves the right to refuse, limit, or cancel any order at its sole discretion.
Valley Origin may cancel or refuse orders due to:
Product unavailability
Pricing errors
Payment issues
Suspected fraud
Regulatory restrictions
Shipping limitations
Customer information inaccuracies
Circumstances beyond our reasonable control
Where applicable, refunds will be processed according to our Refund, Replacement & Resolution Policy.
Shipping and delivery are governed by our Shipping Policy.
Delivery estimates are provided for convenience only and do not constitute guaranteed delivery dates.
Valley Origin shall not be responsible for delays caused by shipping carriers, customs authorities, government agencies, weather conditions, or other circumstances beyond our control.
Refunds, replacements, store credits, and related customer resolutions are governed exclusively by our Refund, Replacement & Resolution Policy.
Customers are encouraged to review that policy before placing an order.
If you create an account with Valley Origin, you are responsible for:
Maintaining the confidentiality of your credentials
Restricting access to your account
All activities conducted through your account
You agree to notify us promptly of any unauthorized access or suspected security incident.
You agree not to:
Violate any applicable law
Submit false information
Interfere with website operations
Attempt unauthorized access to systems
Upload malicious software
Engage in fraudulent transactions
Abuse promotional offers
Submit false claims or chargebacks
Harass or abuse employees, partners, or customers
Violation of these Terms may result in suspension or termination of access.
All content associated with Valley Origin, including:
Brand names
Logos
Product images
Website design
Text
Graphics
Packaging concepts
Marketing materials
is owned by or licensed to Valley Origin and protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
If you submit reviews, feedback, comments, photographs, videos, testimonials, or other content:
You grant Valley Origin a non-exclusive, worldwide, royalty-free license to use such content.
You represent that you have the rights necessary to provide such content.
Valley Origin may remove content that is unlawful, misleading, abusive, defamatory, or otherwise inappropriate.
Valley Origin does not provide medical, nutritional, dietary, therapeutic, or health advice.
Information provided on the website, product packaging, marketing materials, or customer communications is intended for general informational purposes only and should not be interpreted as medical advice, diagnosis, treatment, or professional guidance.
Customers should consult qualified healthcare professionals regarding:
Allergies
Dietary restrictions
Medical conditions
Nutritional concerns
Health-related decisions
Valley Origin makes no representation that any product will produce specific health, nutritional, medicinal, or therapeutic outcomes.
To the fullest extent permitted by law, the website, products, and services are provided on an "as is" and "as available" basis.
Valley Origin disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties relating to:
Merchantability
Fitness for a particular purpose
Non-infringement
Uninterrupted service
Error-free operation
To the fullest extent permitted by applicable law, Valley Origin's total liability arising out of or relating to any product, order, service, claim, or dispute shall not exceed the purchase price paid for the affected product(s).
Valley Origin shall not be liable for:
Indirect damages
Consequential damages
Special damages
Incidental damages
Punitive damages
Loss of profits
Loss of business opportunities
Loss of goodwill
You agree to indemnify, defend, and hold harmless Valley Origin, Prime Valley Enterprises, its partners, employees, officers, affiliates, contractors, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:
Your use of the website
Violation of these Terms
Violation of applicable laws
Infringement of third-party rights
Valley Origin shall not be liable for delays, interruptions, failures, or inability to perform obligations due to circumstances beyond its reasonable control, including:
Natural disasters
Floods
Snowfall
Fires
Pandemics
Government actions
Border restrictions
Customs delays
Transportation disruptions
Telecommunications failures
Labor disputes
Civil unrest
Acts of war or terrorism
The following policies form an integral part of these Terms:
Privacy Policy
Shipping Policy
Refund, Replacement & Resolution Policy
In the event of any inconsistency between these Terms and a specific policy, the specific policy shall prevail with respect to the subject matter governed by that policy.
Valley Origin reserves the right to modify, update, replace, or revise these Terms at any time.
Revised Terms become effective upon publication on the website unless otherwise required by law.
Continued use of the website constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, the website, products, services, or transactions with Valley Origin shall be subject to the exclusive jurisdiction of the courts located in Srinagar, Jammu & Kashmir, India.
Prime Valley Enterprises
2/246, Batwara
Srinagar, Jammu & Kashmir – 190004
India
Email: hello@valleyorigin.in
Phone: +91 95412 92447